FAQ

At SWADE, we pride ourselves on offering an inviting, informative and thoughtful experience to each of our clients, whether you’re looking for something in particular or just exploring your options with cannabis for the first time. Our dispensaries are a place where anyone can safely and comfortably learn about cannabis at their own pace.

Our SWADE specialists are trained in all the latest evidence-based science that informs our product development, and will be more than happy to share their insights with you to ensure you find exactly what you’re looking for. You can feel certain that our specialists are here to gently guide you through your journey, and that SWADE is a judgment-free zone regardless of your comfort level with cannabis.

Customer care is key to what we do, and our goal is always to increase the public’s awareness of the ways cannabis can both serve and soothe us. Our combination of industry-leading experience and state-of-the-art facilities sets us apart and gives each of our distinct product lines a level of safety, reliability and meticulous quality that is unmatched throughout the cannabis industry.

SWADE dispensaries offer a wide variety of cannabis strains and delivery methods to suit your preferences and needs. We offer a rotating menu of premium strains available as well as other products ranging from edibles and topicals to concentrates and vape cartridges. You will also find a hand-picked selection of our favorite tools and accessories to make your cannabis experience an enjoyable and memorable one.

When visiting SWADE, please bring your state-issued photo ID or other valid government issued photo ID such as a passport or military ID.

We want you to be fully satisfied with your purchase from SWADE.
If a product you’ve purchased is damaged or contaminated, you can start the return process on our return page. Simply fill out the return form within 10 days, upload a picture of the damaged product, and submit. We will reach out to you in a timely manner to address your return. Although we do not physically accept damaged items at the dispensary due to health and safety concerns, we are able to offer replacement products or store credit for items that are damaged or contaminated in any way. Please do not bring items back to the SWADE dispensary location for a return or exchange—all return inquiries will be processed online.

Please enjoy your SWADE purchases responsibly. Patients are prohibited from consuming cannabis products in ANY public place. “Public place” is defined as any public or private property (or portion of public or private property) that is open to the general public, including but not limited to sidewalks, streets, bridges, parks, schools, and businesses. We recommend enjoying SWADE products in your home for the best experience.

Four reasons to keep your medical card.

1. FAST PASS:
   Medical card holders are given exclusive access to a dedicated register to offer a speedy solution for clients picking up orders.

2. NO PURCHASE LIMITS:
   Medical card holders are only limited by DHSS law. Never have a store level limitation inhibit a medical cannabis purchase.

3. LOWER TAXES:
   Medical card holders pay only 4% taxes for medical cannabis purchases compared to up to 9% taxes for recreational patients.

4. WIDER INVENTORY SELECTION:
   SWADE is invested in providing for our medical need patients. Benefit from an exclusive selection of products that are highly effective for symptom relief.

Veterans receive 22% OFF their purchase.

Must present a military ID.

60+ Senior Discount.

Any client aged 60 and older will be eligible for a 15% discount !

Yes SWADE offers a 15% discount any client who is 21+ years old with a valid student ID. Valid student ID must be present at purchase.

SWADE offers a 15% discount to our friends in the industry! Must provide a valid agent ID.