Frequently Asked Questions

We’re looking forward to helping you with your first medical dispensary experience! Medical dispensaries are designed to provide patients with access to medical marijuana products in a safe, controlled and comfortable environment. 

As a qualified patient or caregiver, you will present your Missouri medical card along with a state-issued photo ID to one of our associates in order to be allowed access to the dispensary.  Once inside, you’ll be greeted by a cannabis specialist who is trained to answer any questions you may have about medical cannabis, and help you find the right product based on your individual needs. After you have selected the products you wish to purchase, a staff member will assist you in checkout and answer any remaining questions or comments you may have. Our staff is here to help you at every step along the way.

Please note, our dispensaries have trained security onsite to monitor all events inside and outside of the dispensary, who are there to ensure both your safety and the safety of our dispensary staff.

At SWADE, we pride ourselves on offering an inviting, informative and thoughtful experience to each of our customers, whether you’re looking for something in particular or just exploring your options with medical cannabis for the first time. Our dispensaries are a place where anyone can safely and comfortably learn about cannabis at their own pace. 

Our SWADE specialists are trained in all the latest evidence-based science that informs our product development, and will be more than happy to share their insights (both personal and scientific) with you to ensure you find exactly what you’re looking for. You can feel certain that our experts are here to gently guide you through your journey, and that SWADE is a judgment-free zone regardless of your comfort level with cannabis.

Customer care is key to what we do, and our goal is always to increase the public’s awareness of the ways cannabis can both serve and soothe us. Our combination of industry-leading experience and state-of-the-art facilities sets us apart and gives each of our distinct product lines a level of safety, reliability and meticulous quality that is unmatched throughout the cannabis industry.

SWADE dispensaries offer a wide variety of cannabis strains and delivery methods to suit your preferences and needs. We offer a rotating menu of premium strains available at our loose flower bar, as well as other methods and products ranging from edibles and topicals to concentrates and vape cartridges. You will also find a hand-picked selection of our favorite tools and accessories to make your cannabis experience an enjoyable and memorable one.

When visiting SWADE, please bring your Missouri-issued Medical Marijuana Patient ID card. (Please ensure it is up-to-date and currently valid beforehand). You will also need a state-issued photo ID card in order to enter SWADE. 

We are pleased to accept cash and all forms of debit card payments.
ATM located in store.

We want you to be fully satisfied with your purchase from SWADE. If a product you’ve purchased is damaged or contaminated, you can start the return process at swadecannabis.com/returns. Simply fill out the return form, upload a picture of the damaged product, and submit. We will reach out to you in a timely manner to address your return. Although we do not physically accept damaged items at the dispensary due to health and safety concerns, we are able to offer replacement products or store credit for items that are damaged or contaminated in any way. Please do not bring items back to the SWADE dispensary location for a return or exchange—all return inquiries will be processed online.

Please enjoy your SWADE purchases responsibly. Patients are prohibited from consuming medical marijuana products in ANY public place. “Public place” is defined as any public or private property (or portion of public or private property) that is open to the general public, including but not limited to sidewalks, streets, bridges, parks, schools, and businesses. We recommend enjoying SWADE products in your home for the best experience.

Have additional questions? Email us